Terms and Conditions
Contents
1.1 Overview and Acceptance of Terms
2 Definitions and Interpretation
4 Account Registration and Management
4.1 Account Creation Requirements
4.2 User Responsibility for Account
5 Intellectual Property Rights
5.1 Ownership of Website Content
5.2 Restrictions on Use of Materials
5.3 User-Generated Content Policies
6 Product and Service Offerings
6.1 Description of Products and Services
6.3 Order Processing and Fulfillment
7.2 Support and Maintenance Provisions
8.1 Software Licensing Terms (EULA)
8.2 Restrictions and Usage Rights
9 User Conduct and Responsibilities
9.2 User-Generated Content and Feedback
10 Privacy and Data Protection
11.1 Disclaimer of Certain Damages
12.2 User's Continuation of Use
13.2 Effects of Account Termination
14 Governing Law and Dispute Resolution
14.1 Jurisdiction and Applicable Law
14.2 Dispute Resolution Mechanism
16.1 How to Contact DigiZauber
20 Warranty and Liability for Defects
21 Special Provisions for Contracts
1 Introduction
1.1 Overview and Acceptance of Terms
- Introduction
Welcome to DigiZauber. We specialize in providing a wide range of technology solutions, including the sale of electronic products, custom software development, IT services, and creative media solutions. Our offerings are designed to meet the diverse needs of our customers, ensuring quality and reliability in every product and service.
This document, the "Terms and Conditions" (also referred to as "Terms"), governs your access to and use of DigiZauber's websites, products, services, and software. These Terms outline your rights and responsibilities, as well as ours, in providing you with access to and use of our offerings.
By accessing or using any part of DigiZauber's websites, services, or products, including our POS systems and software solutions, you agree to be legally bound by these Terms. If you do not agree to these Terms in their entirety, you must not use our website, purchase our products, or utilize our services.
These Terms apply to all users of the site, including without limitation, users who are browsers, vendors, customers, merchants, and contributors of content. Additional terms or product-specific agreements may apply to particular products or services and will be presented to you at the time of purchase or use.
We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
- Acceptance of Terms
By accessing and using DigiZauber's services, you confirm that you are at least 18 years old, or if you are under 18, that you have obtained parental or guardian consent to enter into these Terms. You also affirm that you are legally capable of entering into binding contracts and that you agree to comply with these Terms in full.
Your use of DigiZauber's website, products, and services signifies your understanding and agreement to comply with the entire Terms and Conditions outlined herein.
2 Definitions and Interpretation
2.1 Key Terms Defined
- Definitions
For the purposes of these Terms and Conditions, the following definitions apply:
- "DigiZauber", "We", "Us", "Our": Refers to DigiZauber, the company which owns and operates the website and provides the products and services.
- "User", "You", "Your": Refers to any individual or entity who accesses or uses our website, products, or services, including browsing, purchasing, or contributing content.
- "Website": The website operated by DigiZauber, accessible at [digizauber.com and other digizauber storefronts and domains].
- "Products": All goods sold by DigiZauber, including but not limited to electronic items, tech products, and POS systems.
- "Services": All services offered by DigiZauber, including software development, IT support, and creative media solutions.
- "POS Systems": Refers to the point-of-sale systems, including both hardware and software, offered by DigiZauber.
- "Content": Any text, graphics, images, audio, video, software, data compilations, and any other form of information capable of being stored in a computer that appears on or forms part of the Website.
- "EULA": End-User License Agreement, governing the use of any software provided by DigiZauber.
- Interpretation
In these Terms and Conditions:
- The headings used are for convenience only and do not affect the interpretation of these Terms.
- Where the context permits, singular terms include plurals and vice versa.
- References to "including" or any similar expressions shall be deemed to mean "including without limitation."
- References to any gender include all genders.
3 Use of Website and Services
3.1 Permitted Use
- Access and Interactions: You are permitted to access our website for lawful purposes and in accordance with these Terms. This includes browsing products and services, making purchases, accessing software, and engaging with content.
- Information Accuracy: While using the website, you agree to provide accurate, current, and complete information about yourself as prompted by any registration or purchase process.
- Personal Use: The website and its contents are for your personal and non-commercial use, unless otherwise authorized by DigiZauber in writing.
3.2 Prohibited Conduct
- Illegal Activities: You may not use the website for any illegal or unauthorized purpose, including but not limited to copyright infringement, fraud, or harassment.
- Interference with Operations: You are prohibited from interfering with or disrupting the website's operation, such as by transmitting viruses or other harmful computer code.
- Unauthorized Access: Attempting to gain unauthorized access to secured areas of the website or to our servers and network is strictly prohibited.
- Data Harvesting: The collection or harvesting of personal data of other users without their consent is not allowed.
- Misrepresentation: Impersonating DigiZauber staff, other users, or any other person or entity is prohibited.
3.3 Website Accessibility
- Commitment to Accessibility: DigiZauber is committed to making its website accessible to as broad a user base as possible. Our goal is to provide a website that is accessible to people with disabilities.
- Continuous Improvement: We continuously work towards improving the accessibility standards of our website.
- Feedback and Assistance: We welcome your feedback on the accessibility of our website. Please contact us if you encounter any accessibility barriers.
4 Account Registration and Management
4.1 Account Creation Requirements
- Information Required: The registration process for DigiZauber may require users to provide various details, depending on the nature of their account:
- Individual Customers: Personal and shipping information, including full name, address, city, country, state/province, zip/postal code, phone number, and email.
- Business Customers: Company details, contact information, address, and additional data relevant to business transactions.
- Vendors or Stores Using POS Software: Comprehensive information including company name, tax number, selected service plan, contact details, business description, and URL.
- Completeness and Accuracy: It's imperative that all information provided during registration is complete and accurate. Inaccurate or incomplete information may lead to account suspension or other restrictions.
- Acceptance of Terms: By registering an account, users acknowledge and agree to comply with DigiZauber’s Terms and Conditions.
4.2 User Responsibility for Account
- Account Management: Users are responsible for any activities conducted under their account and must ensure the confidentiality of their account information.
- Updating Information: It is the user's responsibility to keep their account details current, especially for contact, billing, and shipping purposes.
- Reporting Unauthorized Use: Users must inform DigiZauber immediately if they suspect unauthorized use of their account or any other security breaches.
4.3 Account Security
- Safeguarding Account Information: Users should protect any information that can be used for account access to prevent unauthorized use.
- Vigilance: Users are advised to be vigilant in safeguarding their account, particularly in scenarios where sensitive transactions or information are involved.
- DigiZauber’s Security Measures: In the event of a security issue, DigiZauber will take necessary actions to secure user accounts and may require users to update their information or take other security measures.
- Right to Modify or Suspend Accounts: DigiZauber reserves the right to modify, suspend, or terminate user accounts, especially in cases of incorrect information or suspected fraudulent activities.
- Limitation of Access: DigiZauber reserves the right to refuse service, terminate accounts, or cancel orders at its sole discretion, especially in cases where it suspects any breach of these Terms and Conditions.
5 Intellectual Property Rights
5.1 Ownership of Website Content
- Content Ownership: All content present on the DigiZauber website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of DigiZauber or its content suppliers and protected by international copyright and intellectual property laws.
- Trademark Information: The trademarks, logos, and service marks displayed on the website are the registered and unregistered marks of DigiZauber, its licensors or suppliers, and others. All these trademarks are the property of their respective owners.
5.2 Restrictions on Use of Materials
- Unauthorized Use: You may not use, reproduce, duplicate, copy, sell, resell, access, modify, or otherwise exploit our content without our express written consent.
- Permitted Use: The content on the DigiZauber website is provided for informational and promotional purposes. It is not intended for commercial use without proper authorization.
- Software Use: Any software that is made available for download from the DigiZauber and our website is governed by the terms of the applicable license agreement.
5.3 User-Generated Content Policies
- Responsibility for Content: Users are solely responsible for the content they upload, post, email, or otherwise transmit via the DigiZauber website and services. This includes text, images, videos, and other types of content.
- Prohibited Content: User-generated content must not infringe upon intellectual property rights, privacy rights, or other legal rights of any party. DigiZauber prohibits the posting of harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable material.
- Content Moderation: DigiZauber reserves the right, but not the obligation, to review, edit, or remove any content that violates these Terms or is otherwise objectionable.
- License to Use: By submitting content to our website and applications, you grant DigiZauber a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
6 Product and Service Offerings
6.1 Description of Products and Services
- Comprehensive Offerings: DigiZauber's range of products includes electronics, tech items, and packaging solutions, along with services such as custom software development, IT support, creative media solutions, and POS systems.
- Product Specifications: Each product listed on DigiZauber’s website is accompanied by a detailed description, including features, specifications, and usage instructions. We strive to ensure that all information is accurate and up-to-date but do not warrant that product descriptions or other content is error-free.
- Customization and Special Requests: For customized products or services, including software solutions and creative projects, specific terms and scopes will be outlined in individual agreements or project briefs.
6.2 Pricing and Payment Terms
- General Pricing: Prices for products and services are listed on DigiZauber’s website and are subject to change without notice. All prices are inclusive of VAT but exclusive of shipping costs, unless otherwise stated.
- B2B Transactions: For business-to-business transactions, prices are often quoted exclusive of VAT and may be subject to negotiations and terms specified in separate contracts or agreements.
- Payment Methods: DigiZauber accepts various payment methods, including credit/debit cards, online wallets like PayPal, and bank transfers. Payment terms for certain business customers or vendors and larger transactions may differ and will be specified in individual contracts or agreements.
- Pricing Adjustments: In the case of a pricing error or discrepancy on the website, we reserve the right to cancel orders arising from such errors.
6.3 Order Processing and Fulfillment
- Order Acknowledgment: Receipt of your order will be confirmed via email, which does not constitute our acceptance of the order. Order acceptance and the completion of the contract will occur upon dispatch of products or commencement of services.
- Shipping Terms: Shipping costs and delivery terms vary. For consumer purchases, shipping details will be provided at checkout. For B2B transactions, terms such as EXW (Ex Works) or other Incoterms may apply and will be specified in the contract.
- Custom Orders and Lead Times: Orders for customized products or services may have extended lead times, which will be communicated during the ordering process or in the contractual agreement.
- Cancellation and Changes: Orders, once processed, may not be easy to change or cancel, particularly for custom or special-order items. Refer to our Returns & Exchange Policy for details on order cancellations.
- Vendor and POS System Specifics: Orders involving our POS systems or vendor partnerships will adhere to terms detailed in the respective agreements, covering aspects like delivery, installation, and support.
7 POS System Specific Terms
7.1 Usage Guidelines
- Intended Use: The POS systems provided by DigiZauber are intended for commercial use in retail, hospitality, and other related sectors. Users are expected to employ these systems in accordance with their intended purpose.
- Software Licensing: Each POS system comes with proprietary software, the use of which is governed by the accompanying End-User License Agreement (EULA). Users must adhere to the terms of the EULA, including any restrictions on copying, modifying, or redistributing the software.
- Hardware Handling: The POS hardware should be operated and maintained following DigiZauber's guidelines. Improper use or handling that leads to damage or malfunction may void any warranties or service agreements.
- Updates and Upgrades: Users may receive periodic software updates or upgrades. While DigiZauber endeavors to ensure minimal disruption, users are required to cooperate in implementing these updates to maintain system functionality and security.
- Refer to our POS System Agreement for details on our POS solution.
7.2 Support and Maintenance Provisions
- Technical Support: DigiZauber offers technical support for its POS systems, which includes assistance with system setup, troubleshooting, and addressing any software-related issues. Support channels and hours of operation will be detailed in the service agreement.
- Maintenance Services: Regular maintenance services are provided to ensure the optimal performance of the POS systems. These services may include software updates, hardware inspections, and performance assessments.
- Service Level Agreements (SLAs): Specific response times and service levels are outlined in our SLAs, which are part of the service agreement with each client. DigiZauber commits to adhering to these SLAs to provide timely and effective support.
- Warranty and Repairs: The POS hardware is covered by a warranty for a specified period, as detailed in the purchase agreement. Warranty services include repairs or replacements for hardware components that fail under normal use.
- Training and Resources: DigiZauber provides training resources and user manuals to help clients effectively utilize their POS systems. Additional hands-on training sessions can be arranged upon request.
- Customization and Integration: Customization of the POS software to suit specific business needs is available. Integration services with other business systems are also offered, ensuring seamless operation within the client's existing business infrastructure.
8 Software Use and Licensing
8.1 Software Licensing Terms (EULA)
- Agreement Acceptance: Use of any software provided by DigiZauber, including POS software and custom software solutions, is subject to the terms of an End-User License Agreement (EULA). By installing, copying, or otherwise using the software, you agree to be bound by the terms of the EULA.
- Scope of License: The software is licensed, not sold. This license grants you the right to use the software as per the terms defined in the EULA. This may include restrictions on the number of devices on which the software can be installed and specific use cases.
- License Duration: The software license is valid for the term specified in the EULA, which may be a one-time purchase or a subscription-based model. Renewal terms, if applicable, will be outlined in the EULA.
- License Duration: The software license is valid for the term specified in the EULA, which may be a one-time purchase or a subscription-based model. Renewal terms, if applicable, will be outlined in the EULA.
8.2 Restrictions and Usage Rights
- Restrictions on Use: You may not reverse-engineer, decompile, disassemble, or attempt to derive the source code of the software. The software may not be rented, leased, lent, sold, redistributed, or sublicensed without DigiZauber’s prior written consent.
- Intellectual Property: All intellectual property rights in the software and any copies thereof remain with DigiZauber or its licensors. No rights are transferred to you, except for the rights explicitly granted under the EULA.
- Compliance with Laws: Users must comply with all applicable laws and regulations in using the software. This includes adhering to data protection laws when processing personal data through the software.
- Termination of License: The license may be terminated by DigiZauber if you fail to comply with the terms and conditions of the EULA. Upon termination, you must cease all use of the software and destroy all copies, full or partial, of the software.
- Third-Party Software: Where the software includes third-party components, additional terms and conditions may apply. These will be outlined in the EULA or provided during the software installation process.
9 User Conduct and Responsibilities
9.1 Community Guidelines
- Respectful Interaction: Users are expected to interact with others on the DigiZauber platform in a respectful and courteous manner. Any form of harassment, bullying, or abusive behavior is strictly prohibited.
- Appropriate Content: All content shared or posted on the website, including comments, reviews, and user profiles, must be appropriate and free from offensive, harmful, or illegal material. Prohibited content includes but is not limited to hate speech, explicit language, and discriminatory remarks.
- Honesty and Transparency: Users should provide honest feedback and reviews based on actual experiences. Misleading or false statements intended to manipulate product ratings or influence other users are not allowed.
- Compliance with Laws: Users must comply with all applicable local, national, and international laws and regulations in their use of DigiZauber’s services and interactions on the platform.
9.2 User-Generated Content and Feedback
- Ownership and Rights: Users retain ownership rights to the content they create and post on the DigiZauber platform but grant DigiZauber a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, publish, distribute, and display such content in connection with the services provided by DigiZauber.
- Content Moderation: DigiZauber reserves the right, but not the obligation, to monitor, edit, or remove user-generated content that we determine in our sole discretion violates these Terms, our Community Guidelines, or is otherwise objectionable.
- Feedback and Reviews: Customer feedback and reviews are an integral part of our community. Users are encouraged to provide constructive and honest feedback while respecting the privacy and intellectual property rights of others.
- Reporting Violations: Users can report any violations of these guidelines or inappropriate content to DigiZauber for review. We are committed to taking appropriate actions to maintain a safe and welcoming environment.
- Liability for User Content: Users are solely responsible for the content they post and the consequences of posting or publishing it. DigiZauber is not responsible for the content or accuracy of any user-generated content.
10 Privacy and Data Protection
10.1 Data Collection and Use
- Information Collection: DigiZauber collects personal data necessary for processing transactions, providing services, and improving user experiences. This data includes, but is not limited to, names, addresses, email addresses, phone numbers, and payment information.
- Purpose of Collection: Personal data collected is used for order processing, service provision, customer support, marketing purposes (if consented), and improving our website and service offerings.
- Consent and Communication: By using DigiZauber's services or purchasing our products, users consent to the collection and use of their data as outlined in these terms. Users will receive communications related to their transactions, accounts, and occasional promotional materials, which they can opt out of.
- Data Sharing and Disclosure: We may share user data with third-party service providers for the purpose of fulfilling orders, processing payments, and providing customer support. We ensure these parties adhere to strict data protection and confidentiality terms.
10.2 User Privacy Rights
- Access to Information: Users have the right to access the personal data we hold about them. Requests for access can be made via our customer support channels.
- Correction and Deletion: Users can request the correction or deletion of their personal data, subject to certain exceptions (e.g., data required for transactional or legal reasons).
- Data Portability: Upon request, users have the right to data portability, which allows them to obtain a copy of their data in a structured, commonly used, and machine-readable format.
- Withdrawal of Consent: Users may withdraw their consent to data processing at any time. However, this will not affect the lawfulness of processing based on consent before its withdrawal.
- Data Protection Officer: DigiZauber appoints a Data Protection Officer responsible for overseeing data protection strategy and implementation to ensure compliance with data protection laws.
- Data Breach Notification: In the event of a data breach that poses a risk to user privacy, DigiZauber will notify affected users and relevant authorities as required by law.
11 Limitations of Liability
11.1 Disclaimer of Certain Damages
- Scope of Liability: DigiZauber shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the services; (ii) any conduct or content of any third party on the services; (iii) any content obtained from the services; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed its essential purpose.
- Product Liability: For products sold by DigiZauber, our liability for damages shall be limited to the foreseeable, typically occurring direct average damage characteristic for the type of product. We are not liable for slight negligence unless it involves injury to life, body, or health.
- Service Liability: Regarding services provided, including software solutions and IT services, DigiZauber’s liability shall be limited to gross negligence and intent. We are not responsible for interruptions to service availability or data loss that are beyond our control.
- Force Majeure: Neither party will be liable for failure to perform obligations due to causes beyond reasonable control, including natural disasters, acts of terrorism, or governmental actions.
- Modifications to Services: We reserve the right to modify, suspend, or discontinue services or products without liability.
- Jurisdictional Compliance: Liability terms are subject to applicable local and international laws. Users from different jurisdictions should be aware that liability provisions may vary.
- Third-Party Links: DigiZauber is not responsible for the content or practices of third-party websites linked from our platform.
11.2 Indemnification
- User Responsibilities: You agree to indemnify and hold harmless DigiZauber, its officers, directors, employees, agents, and licensors, from and against any claims, charges, liabilities, damages, losses, and expenses, including without limitation reasonable attorney's fees and costs, arising from or relating to your use of DigiZauber’s services, products, or website, your violation of these Terms, or your violation of any rights of a third party.
- Indemnification Procedure: DigiZauber will provide notice to you of any such claim, suit, or proceeding. DigiZauber reserves the right to assume the exclusive defense and control of any matter which is subject to indemnification under this section, in which case you will cooperate with any reasonable requests to assist DigiZauber’s defense of such matter.
12 Amendments to the Terms
12.1 Process for Changes
- Notification of Changes: DigiZauber reserves the right to update, modify, or replace any part of these Terms and Conditions by posting updates and/or changes to our website. Such changes could be due to evolving legal requirements, new features, changes in business practices, or other reasons.
- Method of Communication: Changes to the Terms will be communicated via the DigiZauber website, and where appropriate, through direct communication channels such as email.
- Effective Date of Changes: Each amendment will include an effective date. We will endeavor to provide reasonable notice before any new terms take effect.
- Review of Amendments: It is your responsibility to check our website periodically for changes. DigiZauber may also set up a system to notify registered users of significant changes via email or website notifications.
- Feedback on Changes: Users are encouraged to provide feedback on any changes to the Terms. While DigiZauber will consider user feedback, final decisions on amendments rest with DigiZauber.
12.2 User's Continuation of Use
- Acceptance of Amendments: Your continued use of or access to our website or services following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes. If you disagree with the revised terms, you should discontinue using DigiZauber’s services.
- Binding Agreement: Continued use of DigiZauber's services after changes have taken effect will be regarded as acceptance of the amended terms. This includes changes that might affect user rights or the scope of services provided.
- Historical Versions: DigiZauber may maintain historical versions of the Terms and Conditions on its website for user reference. However, the most current version is always the one that governs.
13 Termination and Suspension
13.1 Grounds for Termination
- Violation of Terms: DigiZauber reserves the right to terminate or suspend access to our services and website for any user who violates these Terms and Conditions. This includes, but is not limited to, engaging in illegal activities, infringing on intellectual property rights, or participating in fraudulent, malicious, or harmful conduct.
- Misuse of Services or Products: Any misuse of DigiZauber’s products, services, or any behavior that adversely affects the performance of the services or the security of other users may result in termination or suspension of services.
- Non-Payment: In cases where payment for products or services is not received, or payment disputes arise, DigiZauber may suspend or terminate service provision.
- Compliance with Legal Requests: Termination or suspension may also occur in response to legal requests or requirements from governing authorities or as part of legal proceedings.
- Notification of Termination: Users will be notified of the termination or suspension of their account, along with the reasons for such action, unless notifying the user poses a security, legal, or operational risk.
13.2 Effects of Account Termination
- Access Revocation: Upon termination or suspension, your right to use the services, access the website, and any content therein will immediately cease.
- Data Retention and Deletion: Post termination, DigiZauber may retain or delete your account data in accordance with our data retention policy and applicable laws. Users may request data deletion subject to legal limitations.
- Financial Obligations: Termination of an account does not absolve you of any outstanding financial obligations owed to DigiZauber at the time of termination.
- Continued Liability: Any liability incurred by a user prior to termination or suspension remains after the termination of the account.
- Reinstatement: Under certain conditions and at DigiZauber's discretion, a user may apply for reinstatement of their account. The process for reinstatement will be subject to a review of the user’s conduct and adherence to the Terms.
14 Governing Law and Dispute Resolution
14.1 Jurisdiction and Applicable Law
- Governing Law: The Terms and Conditions of DigiZauber, as well as any separate agreements whereby we provide you services or products, shall be governed by and construed in accordance with the laws of [the Federal Republic of Germany].
- Jurisdiction: Any legal actions, claims, or disputes arising in connection with these Terms will be subject to the exclusive jurisdiction of the courts of ['Bayern, Germany']. This choice of jurisdiction does not prevent DigiZauber from seeking injunctive relief in any appropriate jurisdiction with respect to violation of intellectual property rights.
- International Use: Recognizing the global nature of the internet, users agree to comply with all local rules regarding online conduct and acceptable content. Specifically, users agree to comply with all applicable laws regarding the transmission of technical data exported from the country in which they reside.
14.2 Dispute Resolution Mechanism
- Informal Resolution: Before filing any claim against DigiZauber, users agree to attempt to resolve the dispute informally by contacting DigiZauber directly. We will endeavor to resolve the dispute informally by contacting the user via email or phone.
- Formal Proceedings: If a dispute is not resolved within a specified period after submission (30 days), either party may initiate formal proceedings.
- Mediation and Arbitration: For certain types of disputes, users and DigiZauber may agree to resolve the dispute first through mediation or binding arbitration. The specifics of this process, including the choice of mediator or arbitrator and the procedure to be followed, will be agreed upon at the time of the dispute.
- Class Action Waiver: Users waive any right to a jury trial or to participate in a class action lawsuit against DigiZauber.
- Time Limitation on Claims: You agree that any claim you may have arising out of or related to your relationship with DigiZauber must be filed within 90 days after such claim arose; otherwise, your claim is permanently barred.
15 Miscellaneous Provisions
15.1 Severability
- Validity of Terms: If any provision of these Terms and Conditions is determined to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provisions.
- Reformulation of Invalid Provisions: In the event that a provision is found to be invalid, the parties agree to undertake to substitute for that provision a valid provision which most closely approximates the intent and economic effect of the invalid provision.
- Continuation of Agreement: The remaining portions of the Terms and Conditions will continue in full force and effect, ensuring the uninterrupted operation and enforcement of the agreement.
15.2 Waiver and Assignment
- Non-Waiver of Rights: The failure of DigiZauber to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.
- Waiver Compliance: A waiver of any default is not a waiver of any subsequent default. Formal waivers must be provided in writing to be effective.
- Assignment of Rights: You may not assign your rights or obligations under these Terms and Conditions without the express written consent of DigiZauber. DigiZauber may assign its rights or obligations to any affiliate, subsidiary, or successor in interest of any business associated with the services provided by DigiZauber.
- Transfer of Agreement: DigiZauber reserves the right to transfer, assign, or delegate these Terms and Conditions and its rights and obligations without consent, but with notification to the users.
16 Contact Information
16.1 How to Contact DigiZauber
- Providing Accessible Contact Options
- Multiple Channels for Communication: DigiZauber offers various channels for communication to accommodate the diverse needs of our customers. These include:
- Email Support: For inquiries, support requests, or feedback, users can contact us via our designated email address: [insert email address].
- Phone Support: Users can reach us through our customer support hotline at [insert phone number] during our business hours [specify hours and any time zone considerations].
- Online Contact Form: A contact form is available on our website for convenience. Users can fill out the form for queries, and a representative from DigiZauber will respond promptly.
- Live Chat: For immediate assistance, our website features a live chat option where users can interact directly with our support team.
- Physical Address: For postal communications or in-person visits, our office is located at [insert physical address]. Note that visits may require prior appointment arrangements.
- Social Media Platforms: DigiZauber is active on various social media platforms, offering an additional avenue for users to reach out to us. Find us on [list relevant social media platforms].
- Feedback and Suggestions: We welcome and encourage feedback or suggestions from our users. Such communications can help us improve our products, services, and overall customer experience.
- Emergency Contact Protocol: For urgent matters, especially those requiring immediate attention, users should use our dedicated emergency contact line or email, details of which are provided on our website.
- Business Inquiries and Partnerships: For business-related inquiries, partnership proposals, or vendor-related questions, please contact our business development team at [insert business contact email or phone number].
17 Effective Date and Updates
17.1 Date of Last Update
- Effective Date
- Initial Implementation: These Terms and Conditions are effective as of [Insert Effective Date], and will remain in effect except with respect to any changes in their provisions in the future, which will be in effect immediately after being posted on this page.
- Notification of Effective Date: The date these Terms and Conditions were last updated is indicated at the top of this page. We encourage users to regularly check this section to stay informed of any changes.
- Updates to the Terms
- Revision and Modification: We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and/or changes to our website.
- User Responsibility: It is the user's responsibility to check this page periodically for changes. Continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.
- Record of Changes: A historical record of all amendments will be kept for users' reference. However, the current version of the Terms and Conditions on the website supersedes all previous versions.
18 Right of Withdrawal
- Reference to Right of Withdrawal Policy: "For information on your rights to cancel purchases and the process for withdrawal, please refer to our [Right of Withdrawal Policy](#LinkToRightOfWithdrawalPolicy)."
19 Payment and Delivery
- Reference to Payment Policy: "Details about accepted payment methods and billing procedures are outlined in our [Payment Policy](#LinkToPaymentPolicy)."
- Reference to Shipping Policy: "For information on shipping methods, costs, delivery times, and restrictions, please see our [Shipping Policy](#LinkToShippingPolicy)."
20 Warranty and Liability for Defects
- Reference to Warranty Policy: "Our warranty terms and liability for defects are detailed in the [Warranty Policy](#LinkToWarrantyPolicy)."
21 Special Provisions for Contracts
- Reference to Warranty Policy: "Our warranty terms and liability for defects are detailed in the [Warranty Policy](#LinkToWarrantyPolicy)."
22 Other Essential Policies
- Privacy Policy: "Please review our [Privacy Policy](#LinkToPrivacyPolicy) for details on how we handle your personal data."
- Returns & Exchange Policy: "Our [Returns & Exchange Policy](#LinkToReturnsPolicy) provides detailed information on returning or exchanging products."
- Cookie Policy: "Our use of cookies is described in our [Cookie Policy](#LinkToCookiePolicy)."
- Disclaimer: "The legal disclaimer regarding information and services provided can be found in our [Disclaimer](#LinkToDisclaimer)."
- Copyright and Intellectual Property Policy: "Intellectual property details are in our [Copyright and Intellectual Property Policy](#LinkToCopyrightPolicy)."
- FAQ: "For frequently asked questions, please visit our [FAQ section](#LinkToFAQ)."
- Accessibility Statement: "Our commitment to accessibility is outlined in our [Accessibility Statement](#LinkToAccessibilityStatement)."
- User Generated Content Policy: "Guidelines for user-generated content are in our [User Generated Content Policy](#LinkToUGCpolicy)."
- EULA: "Terms for software use are covered under the [End-User License Agreement](#LinkToEULA)."
- Legal Disclosure/Imprint: "Legal company information is provided in our [Legal Disclosure/Imprint](#LinkToLegalDisclosure)."
- Environment & Disposal Information: "Information on environmentally friendly practices and disposal is in our [Environment & Disposal Policy."
Last Updated: December 25, 2023